Tuesday 5 September 2017

Negotiations and managing the tightrope


Sometimes in university you’ll be stuck in an award situation with someone who has a higher authority than you. That is a very awkward situation and knowing what to do can be next to impossible. I’ve run through some scenarios below that will hopefully help you out of your next tight spot!
1.      You get a bad grade
Of course this will happen to every university student at some point and the important thing is how you handle it.

The first step should always be to take some time out. This can be a very emotional result for someone, especially if you worked really hard on the project. Try to give yourself some time to process the result and calm down. It is always best to be well rested and level headed when you consider a bad grade. If you can invite over someone supportive to help you with the next step.
The second step is to evaluate yourself. Self evaluation is critical to ensuring that the mistake won’t occur again. Overall this step can be very difficult but if you’ve followed through with the planning methods and tracking your progress it may be easy to see if there was a lapse in your preparation. Another important thing is to get ahold of the markers scheme and rubric and run through the project to see what errors you have missed.
The markers feedback can be a great tool for understanding and interpreting the rubric. Some examiners will point out where you went wrong – and the best ones will supply tips for where you can improve. Don’t be worried about how they think about you, this is a highly automated task and rarely will the examiner have applied any kind individualistic application.
Some critical questions to ask yourself are;
-        Was this explained in the course?
-        Is this information readily available?
-        Is this a subjective opinion?
Planning is essential to surviving a busy
period at work
It is important to consider whether or not the criticism is subjective because if it is that the marker has interpreted an answer or argument the wrong way you may be able to initiate a remark process that would allow you to negotiate for a better result.
However, don’t use this process as a reason to get a remark, that should never be a goal. Always assume that the grade is a fair indication of the work and move forward from there.

The third step is to run through the document and highlight the points where you went wrong. List them out clearly with paragraph or question number references and either rewrite them correctly or write out the question that you would like to ask about them.
Some good questions to ask conveners about a marker’s determination include;
è Source A suggested this, was there another more valid source that disagreed?
è Was it the application of the information that was incorrect or was the basis of the argument wrong?
è How would you improve this answer?
I would strongly advise that you do the majority of planning before you go in to interview with an academic professor or teacher. This is because it is easily to become overwhelmed when teachers begin discussing things with you – especially when they relate to things like your personal grades. The more organized you are the easier it will be to set the boundaries and expectations of the discussion.
Other ways that you can make sure you remain professional and level headed throughout the interview is to bring in a general guide of the things that you want to say.
The best way to do this is to create a simple list flow chart with off shoots;
Example:
Page one issues;
è Para 4, grammar point – how much did this reduce?
è Para 9 – The readings agreed with marker but recent research supported argument (Which valid?)
Page two;
è Spelling is correct Australia – USA marking?
è Why is the diagram wrong? (markers guide not available)
If you run through this it is easy for you to avoid feeling upset about your mark and instead make sure that you get the best possible feedback. After all, it’s very difficult for anyone to help you if you can’t tell them how to help!
Printable available online
To help with the general value of the meeting you can download this printable from fee by following the link, here. This printable will allow you to work with the pace of the speaker – son long as you write in relevant phrases and not everything that they say. The download is not a pdf so you and type it into your laptop for those who struggle to write quickly. But try to fill in the extra questions along the side as this assist your analysis.
If you get through this stage and you still feel that you haven’t had an appropriate redress you can feel very upset, but don’t be perturbed! There is still more that can be done. Check out your student union and ask them about the mark evaluation policy. Take the feedback sheet, your questions and the original assignment with the feedback with it. Ask them if you can have someone else to assess the paper and perhaps help you to understand it. These officers are generally very experienced and will be able to help guide you through the process.
Best of luck – and remember that your grades don’t reflect on you!

Lulu Hensman

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